Senior IVR Developer

What you can expect to be doing:

You will lead your team of software engineers to build and deliver high quality IVR applications. You will be responsible for ensuring the success of the software engineers on your team and customer solution delivery. On a daily basis, the most important responsibilities you will fulfill are to:


  • Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby and Groovy
  • Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience
  • Perform design and code reviews
  • Learn and implement a wide range of technologies that integrate solutions with customers
  • Transition solutions to internal and external platform teams
  • Prioritize and juggle between multiple projects based on customer needs
  • Communicate with external customers as required

To be considered for this position you must have:


  • 5+ years as a senior IVR, Java or .NET developer
  • 2+ years’ experience as a Lead Engineer
  • Proven track record of developing high quality software
  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
  • Ability to communicate with developers, executive managers and external customers
  • Experience with VXML, ASR, Call Center Telephony and IVR development platforms such as Cisco CVP orGenesys
  • Deep understanding of the principles of IVR Voice User Interface design
  • Effective time-management, organizational and prioritization skills
  • Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership
  • Very strong verbal and written communication skills
  • Computer Science / Engineering degree or equivalent experience

Ideally you will also be able to demonstrate:


  • Experience in MVC frameworks
  • Interest in data collection and analytics
  • An understanding of multiple SDLC practices
  • Proficiency in at least one modern programming languages such as Java, C# or C++
  • Working with UNIX/Linux/OSX
  • Familiarity with JavaScript, Ruby on Rails, VUI Design
  • Deep understanding of the principles of IVR Voice User Interface design

More Information / Apply Now

Application Deadline


Corporate / senior

570 Lake Cook Rd, Deerfield, IL 60015

Deerfield , United States


United States



Corporate / senior

Application Deadline: