Software Asset Management

UnitedHealth Group

Position Description
The Technology Asset Manager is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. Responsible for administrative duties within the technology procurement and inventory management function and reporting to IT Infrastructure management. This person would be maintaining records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.

 

Primary Responsibilities:

Daily LAM (Lifecycle Asset Management) Tool Updating on the basis of ticket received
Facilitate all temp offline and for investigation tickets received from Asset Recovery Team. Give instructions to AFS (Asset Field Services) for physical verification if needed
Facilitate physical audit checks/ roving inspection of all IT hardware assets deployed/issued in production area along with AFS (Asset Field Services)  staff
Facilitate all SharePoint tickets received for peripherals issuance and coordinate with end user for any clarifications or concerns
Facilitate for documents fillings, releasing and receiving of documents such as Delivery Receipt, Exit Clearance, Asset Movement form, Gate pass etc.
Facilitate RCO Shipping Center (DDT) tickets received for New Hire, Break Fix, Mixed Build, Lifecycle Migration machine issuance
Facilitate any email and call concerns or query
Facilitate receiving new deliveries and disposal activity
Facilitate Service Termination tickets received for those assets subject to recover back to stock
Facilitate any RCO and Voice provisioning request such as offline machine replenishment, cisco phone deployment. Gather information and give the task to AFS (Asset Field Services)  to execute
Conduct Weekly and Quarterly Stock Reconciliation Audit
Conduct Half Yearly IT Asset Registry vs Finance Asset Registry Reconciliation
Plan and schedule the asset movement request received from manager and give it to AFS to execute the machine set up, seat arrangement etc.
Propose and take the lead to implement any project initiative that may have cost savings or cost avoidance or for process improvement
*** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***

 

Required Qualifications:

2+ years of experience in the following:
Information Technology Asset management (Asset Lifecycle Stages - End to End process flow) both software and hardware
Vendor management
Inventory management
Chargeback understanding
Financial validations
Supply Chain and Logistics management
Microsoft Word/Excel/PowerPoint/Outlook
Service Now
SharePoint
Asset Mgmt. tool or any ticketing tool
Bilingual English/Spanish
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

 

More Information / Apply Now

Type

Junior industry position

North%20America%2C%20San%20Juan%2C%20Puerto%20Rico

North America

San Juan , Puerto Rico

Location

Puerto Rico

San Juan

Type

Junior industry position

North%20America%2C%20San%20Juan%2C%20Puerto%20Rico