A microcomputer application support specialist must possess technical expertise in computer systems, application software, business operations and communications. Computer systems knowledge includes hardware, operating systems, networking and information systems. Application software proficiency should extend across word processing, spreadsheets, database, graphics and business systems. Business operations expertise includes a knowledge of management and accounting. Communication skills are important in training, making presentations, writing and using the Internet as an information resource. A microcomputer resource person can assist computer users with software installation and customization, training, networking, data communications and system operations. High School Mathematics Course A or its equivalent is required.
Utica , United States